****** - Verified Buyer
4.5
I am relatively new to knowledge management and have completed a large amount of training to become proficient in this job, but I have learned more from reading this book in a week than the last three years of training and hands-on experience.After reading this book and re-assessing the current level of KM implementation in my organization I have learned a lot about how we can improve, what barriers and pitfalls lie ahead of us, and what tools I can use to keep us on track.This book has greatly helped me in drafting a KM implementation plan for my organization and am fully willing to purchase this book for anyone else in my office, as long as they are willing to learn.Thanks for making this book and saving me years of barriers trying to get knowledge management off the ground. I can't thank you enough.I have four suggestions for how you can improve the knowledge management career field even further:1. Make an android and iphone application of this handbook, with each chapter being tabbed to the main page to make it easier to navigate and will make your handbook a one-stop shop for knowledge managers on their phone.2. Please make a handbook that clearly expresses the ways to implement knowledge management using SharePoint and overall technology. There was a part in chapter 25, objection 1. 'We do this already', to paraphrase it says, "KM is not just training, it's not just staff induction, it's not just a library, and it's certainly not just SharePoint." Currently my organization is at the content management, information management, and records management level. We have admin rights to SharePoint and sometimes we make useful inventions or innovations that improve processes, but if you could make a handbook to talk about the different ways we could use SharePoint, as well as all technology, to implement knowledge management I will greatly appreciate it.3. Please have a website where people can download templates of the multiple tools you reference in this book, such as the benefits mapping tool and the knowledge assets audit questionnaire. This isn't that big of a deal but anything that improves our career field and solidifies its usefulness is a good thing in my book.4. PLEASE get in contact with the military to assist with writing their instructions, handbooks, and manuals. Every branch has a career field that directly pertains to knowledge management. They would definitely listen to your venerable suggestions and it would help solidify our career field so that it doesn't get dissolved. If you need help finding contacts please email me and I will help you find the people to talk to.
